| 商品規格 |
| Release Year |
2001
|
| Book Title |
The Customer Delight Principle : Exceeding Customers' Expectat...
|
| Number of Pages |
208 Pages
|
| Language |
English
|
| Publication Name |
Customer Delight Principle : Exceeding Customers' Expectations for Bottom-Line Success
|
| Publisher |
McGraw-Hill Companies, T.H.E.
|
| Item Height |
0.8 in
|
| Publication Year |
2001
|
| Subject |
Marketing / General,
Personal Success,
Customer Relations,
Advertising & Promotion,
|
| Item Weight |
17.6 Oz
|
| Type |
Textbook
|
| Subject Area |
Business & Economics
|
| Author |
Terry Vavra,
Timothy Keiningham,
|
| Item Length |
9.2 in
|
| Item Width |
6.2 in
|
| Format |
Hardcover
|
台灣
